Patient Education



Dr. Frederick J. Piwko’s Office is working towards getting recognized as a Patient-Centered Medical Home Practice for our patients.
What is a Patient-Centered Medical Home?
~It is a team approach to providing total health care at our office for you.  Your Medical Team consists of Dr. Frederick J. Piwko, Amber M. Nocek, PA-C and Heather J. Glose, PA-C.

Who is part of you Patient-Centered Medical Home Team?
~Your health care provider
~All other staff at your health care provider’s office
~Most importantly – YOU!  You are the most important person on your health care team.  Patient-centered is a way of saying that you are the focus of your health care.

What do you need to do as part of your Patient-Centered Medical Home team?
Keep your medical home providers informed!
~Let your health care provider know about care you receive from other health care professionals
~Call your medical home first with questions and appointment requests before you go to an Urgent Care Center or Emergency Room!
~Let you medical home know if you have been in the hospital.  Call your provider as soon as you are discharged from the hospital to set up appropriate follow up visits.
~Let you medical home know of any change in your medications after a hospital stay or from a visit with another health care professional
~Bring all of your medication (or a list of your medications) with you to each visit
Take an active role in your own health
~Follow the health care plan that you and your team agreed on
~Set goals that you can reach.  Once these goals have been reached discuss new goals
~Tell you team if you are having trouble staying with your care plan or it is not working for you.

What can you Patient-Centered Medical home do for you?
  ~Help you manage your health care – taking into consideration the WHOLE package, including but not limited to:  medical, physical social and behavioral health needs
~Help answer all your health questions
~Listen to your concerns
~Coordinate your care if additional services are needed, including setting up care with medical specialists, behavioral health specialists and at other facilities
~Provide you with tools such as educational material or other literature to assist in your self-management of your or your family member’s health
~Provide each patient with Evidence-Based care from the Team (additional information regarding this is located under our FAQs section)
~Encourage you to play an active role in your own health
~Assist you with HealthCare Coverage, like through the New York Stae Health Exchange at: